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    Compliance overview

    Working with enterprise partners.

    A plain-English summary of how MGM Scale Craft LLC handles consent, consumer data, contracts and vendor diligence. Written for procurement, legal and compliance teams at national carriers, top-25 lenders and multi-state operators.

    Email our compliance team

    Legal entity

    MGM Scale Craft LLC is a Wyoming limited liability company.

    • Registered office: 30 N Gould Street, Sheridan, WY 82801
    • Operations: 1100 Brickell Ave, Miami, FL 33131
    • Primary contact: info@mgmscalecraft.com · +1 (786) 461-2189
    • Founder: Miguel Chavez Chacon

    W-9 available on request.

    TCPA & consent capture

    Every lead and call originates from a consumer flow with a clearly disclosed express-written-consent step. The consent language, the branded caller and the specific channels (phone, SMS, email) are disclosed before opt-in.

    • Timestamped consent record retained for the applicable regulatory window.
    • Consent scope is buyer-specific, not blanket.
    • Do-not-call and revocation requests honored across every owned property.

    TrustedForm & Jornaya

    A TrustedForm certificate or a Jornaya LeadiD token is attached to every lead we deliver, so the buyer can independently verify consent capture with the source of record.

    • Certificates are pulled fresh at submission, not reused.
    • Available in every delivery format (Ringba, Everflow, direct webhook, CSV, buyer portal).

    CCPA & state-privacy posture

    The consumer-facing flows carry the disclosures required in the states we operate in, including CCPA/CPRA notice at collection and a Do-Not-Sell/Share mechanism honored across our owned brands.

    • Right-to-know, right-to-delete and opt-out requests handled by a named point of contact.
    • State-specific requirements (e.g., FL, CA, WA, CO) implemented in the flow, not bolted on.

    Data security posture

    PII is treated as sensitive by default.

    • All PII transmitted over TLS in transit.
    • Least-privilege internal access; production credentials rotated and MFA-enforced.
    • Buyer-specific delivery endpoints; no co-mingling with affiliate inventory.
    • Defined PII retention window; records purged on schedule and on request.
    • Willing to complete standard vendor security questionnaires (SIG-Lite, custom).

    MGM Scale Craft does not currently hold SOC 2 attestation; we do not claim certifications we have not earned.

    Lead-quality QA

    Every campaign runs against a documented QA loop.

    • Real-time scoring, duplicate suppression, invalid-number filtering.
    • Call recordings reviewed on a sampled basis and shared on request.
    • Weekly partner-facing quality report with dispute path.
    • All metrics viewable live in Ringba / Everflow during diligence.

    Contracts & vendor diligence

    • Mutual NDAs signed before performance data or references are shared.
    • DPA available for partners handling regulated consumer data.
    • W-9 and Certificate of Insurance available on request.
    • Named references from active partners available under mutual NDA for qualified prospects.

    Need something more specific?

    For DPAs, security questionnaires, or references under NDA, emailcompliance@mgmscalecraft.com.